SYBOCommercial Coffee Makers 12 Cup, Drip Coffee Maker Brewer with 74Oz thermal carafe, Coffee Pot Stainless Steel Cafetera SF-CB-1AA

As promised, SYBO came through for us. Yesterday, we received a new unit to replace the defective one. Haven't opened the box yet but I would like to believe this one will serve our customers well! - Thanks SYBO!Second time at exact location & same outlet, breaker blown and machine leaked all water 1/2 hour before event!!! Very disappointed customers and not to mention that hurt my sales for the event. I'm hoping for a replacement asap as I have upcoming events I need this for. Let's see if Sybo comes through for saving their reputation.I will let you know what the outcome with Sybo was and if they came through with a replacement for my business.p.s. I would give the first time usage a 5 star rating as it worked perfectly - but the second time failure it doesn't deserve even the single star.

I purchased this gorgeous, modern looking commercial style. Coffee maker for my new coffee bar . The flavor of the coffee it produces is delicious.it is very high-end looking. It brews a full 10 cups crazy quick. It's fun just to watch from the second of flipping the switch to how fast it starts coming out then to the last drop. The thermos style is so convenient. Just grab and go in the morning and I have piping hot pick me ups through out the entire day. It’s effectively insulated for sure!It definitely met and exceeded my expectations. Takes up much more space than the pot it replaced. But we’ll worth it and also find it well worth the investment too.It’s sleek design makes it easy to wipe down and the thermos (without the top) does fine in the dishwasher.I can honestly say I can tell a huge difference from my percolator (that I still sometimes use on the weekends) I just love it!

The overall aesthetics is eye pleasing but it stops at that, very cheaply built, filter basket holds extra water so when you pull it out after a brew it spills water everywhere, the decanter is made of stainless steel with a plastic handle and 1/3 turn plastic lid that leaks when pouring coffee or a hot beverage. The decanter with the lid screwed on will not fit back in the brew position on the brew base. This review is only after my first coffee brew and I would not recommend this item in for and setting commercial or home use. I am very disappointed in this unit and is not worth the cost. I give it a negative -5 stars

I bought this for our home, and with a big family of six, this coffee maker is keeping us going. The design is modern and sleek, and it works great. The stainless steel thermal carafe holds a lot of coffee and keeps it warm for hours. This is a great investment, and with its two-year warranty, I have peace of mind knowing I can contact customer service if anything happens. I will definitely recommend this to my friends and family. Thanks, SYBO!

This SYBO Commercial 12 cup coffee maker is expensive, no doubt about that. We've been going through the plastic coffee makers with all the bells and whistles that cost around $60 to $90 once a year or a bit more. We never use the clock, the timer, or other features they have, we just want to brew coffee in the morning and drink it. And a few have had parts melt from the warming elements. So when I started looking for a new one to replace our Cuisinart coffee maker I found this one. Stainless steel, no clock, no timer, no warming plate, just a brew light and a on/off switch. And a water fill at the top that was easy to fill. The price was steep and it was only a 12 cup rather than the 14 cup like we always buy, but I decided to try it anyway.Besides the price being a bit steep it is also BIG and not something that will fit on a normal to small kitchen counter or one with lots of hanging cabinets over the counter. We have one spot that we have always put our coffee maker, which you can tell because the steam over the years has bleached the dark window trim white. But a regular coffee maker fit there ok. This thing is very deep and came out from the splash guard and window sill over 3/4 of the counter depth. But it is thinner than a normal coffee maker, so I turned it side ways and it fit and takes up less counter space in front of it. I had to turn it to the left though so the on/off switch was in front. The brew light is to the left and we have to9 bend our heads around to see if it's done, but we have been finding we don't really use that so much. If it's still dripping out, it's not done. If it stops dripping, it's done and we turn off the power switch.We love how simple it is, how easy it is to clean and fill up. Although I've not timed it, it does seem to be faster than any of the regular coffee makers we've had in the past, although this may be because it's only a 12 cup and not a 14 cup. With the regular ones we could pull the pot out before it was finished and pour your cup and the filter holder would stop the flow. This does not stop the flow if you move the pot, so not as convenient in that aspect. I'm more patient than my wife, so not as big of a deal for me. Also, these take the larger round filters. The smaller ones that you get at CostCo or the grocery store do not work very well. They aren't high enough in the filter holder. So I ordered a bunch from Amazon. Good thing it comes with enough to last a few weeks.What we do not like about it... is the pot itself. First off, with the lid on it doesn't really slide back on the platform without scrapping the filter holder. If there was even another 1/4" or maybe even 1/8" more space, it would go there just fine and be out of the way after brewing. We have to sit it on the edge so it is off the counter top. The really big issue we have with the pot is how it pours. You can not pour fast when you are filling the reservoir and the cap is off or it over flows the pour spout and runs back down the pot onto the counter. You have to pour slowly until it's about half empty. With the lid on it also pours real slow into your cup. We use big mugs and this is annoying when you are use to pouring it out a lot faster. What causes both problems is the pour spout is enclosed so it is a tube rather than an open channel. I'm not sure why it's this way but it ruins what would other wise be well worth the money spent on it.I have looked for a replacement pot but the ones that are short enough to fit in the 8.5" high space are only 10 cups and not 12 cup pots. The ones that are 2.2L in size are too tall to fit under there. That would leave us with brewing with the original and pouring into another airpot or thermos of some kind. Meaning we would have an extra pot taking up room on the counter. This may not be an issue for most people, but it's an annoyance for us, especially when pouring. If the company reads these reviews, I hope they consider redesigning the pot mouth to be able to pour a lot faster with less mess.We'll see if it lasts longer than the cheaper coffee makers (it should with no bells and whistles and warming plate) and if it does, it will be well worth the cost. I'm still going to keep looking for a new pot though.