Question 1

If I enable the keystone function in the projector, will the input lag be impacted?

Accepted Answer

Hi there, thank you for your question on our TK700 projector. Please be informed that since image processing is required for the keystone function, input lag will be slightly longer. But the smoothness in games would not be affected when the keystone is enabled. Latency will hardly be noticeable with keystone function enabled, as lag time merely increases no more than 1 frame (4ms~16ms).

If you have further questions regarding the TK700, please feel free to contact us using the Online Chat service on our BenQ official website, and our customer care specialist will be more than happy to assist you. Thank you!

Warm Regards,
BenQ Customer Care

Question 2

What's the cost of the lamp & the hours it lasts?

Accepted Answer

Hello, thank you for your question about our TK700 gaming projector. Please be informed that the part number of the replacement lamp for this model is 5J.JNL05.001, and you can purchase it on our BenQ official website by searching "Replacement Lamp for TK700".

Also, please be informed that The light source life may vary in different modes and situations.,and we recommend you use the lamp save mode or ECO mode to extend the light source life. For more information about the light source life, please refer to pages 45-47 of the user manual, which can be downloaded from our BenQ official website.

If you have further questions about our TK700 gaming projector, please feel free to contact us using the Online Chat service on our official website, and we will be more than happy to assist you. Thank you!

Warm regards,  
BenQ Customer Care

Question 3

What is the difference between tk700 and tk700sti?

Accepted Answer

Hi there, thank you for your question on our TK700 and TK700STi gaming projectors. The main differences between our TK700 and TK700STi are the throw ratios and built-in ATV availability. TK700 is a long throw projector that has a 1.127-1.46 throw ratio, whereas TK700STi is a short-throw projector that has a 0.9-1.08 throw ratio. Unlike TK700, TK700STi also has a built-in ATV dongle that allows you to instantly access numerous online streaming apps and other Android-based apps and features. Note that you can always use your TV streaming dongle on our TK700 using HDMI (2.0b/HDCP2.2) connectivity. You can choose one between the two models based on your installation needs and viewing preferences.

If you have further questions about our TK700 and TK700STi gaming projectors, please feel free to contact us using the Online Chat service on our official website, and our customer care specialist will be more than happy to assist you. Thank you!

Warm Regards, 
BenQ Customer Care

Question 4

Why before each power off cycle, projector asking to perform color calibration?

Accepted Answer

Hello, thank you for your question about our X3000i gaming projector. Regarding your question, you may check your color calibration setting in the menu to see whether you accidentally select “Reset Color Calibration”, and you may change the setting to “Auto Color Calibration” by the following steps: Basic Menu > Menu type > Advanced Menu > System > Color Calibration > Auto Color Calibration > Auto

For more information about color calibration settings, please refer to pages 43-44 of the user manual which can be downloaded on the BenQ official website.

If the projector still keep asking to perform color calibration, please contact our customer service by giving us a call via the number below: 
BenQ Customer Service: 1-866-600-2367 
(Monday - Friday: 8:30 a.m. - 5:30 p.m. CST) 
Or fill out the online form on our official support page.

Warm Regards,   
BenQ Customer Care

Brand	BenQ
Product Dimensions	31.2 x 24.6 x 11 cm; 3.08 kg
Item model number	TK700
Manufacturer	BenQ
Series	TK700
Colour	White
Form Factor	Desktop
Standing screen display size	15.6
Screen Resolution	3840 x 2160
Resolution	3840 x 2160
Number of USB 2.0 Ports	1
Number of HDMI Ports	3
Voltage	240 Volts
Wattage	380 watts
Are Batteries Included	No
Lithium Battery Energy Content	2 Kilowatt Hours
Lithium Battery Packaging	Batteries packed with equipment
Lithium Battery Weight	2 g
Item Weight	3.08 kg
Guaranteed software updates until	unknown

BenQ TK700 4K HDR Gaming Projector with HDMI 2.0*2, 16ms Response Time at 4K with Enhanced Dark Visual Details, 3200 Lumens, Game Modes, 5W Chamber Speaker, for PS5 & Xbox Series

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